ÇATIR, O.; SAKALLI, K.; ARMUTLU, H.; ARMUTLU, Şükran. Determination of Customer Satisfaction by Text Mining: Case of Cappadocia Hotels. İşletme Araştırmaları Dergisi, [S. l.], v. 12, n. 1, p. 546–556, 2021. Disponível em: https://isarder.org/index.php/isarder/article/view/1029. Acesso em: 17 tem. 2024.