MIZRAK, K. C. Adapting HR Strategies to Enhance CRM in Aviation: A Qualitative Study on Emerging Technologies Grounded in Socio-Technical Systems Theory. İşletme Araştırmaları Dergisi, [S. l.], v. 17, n. 4, p. 2778–2798, 2025. DOI: 10.20491/isarder.2025.2124. Disponível em: https://isarder.org/index.php/isarder/article/view/2449. Acesso em: 1 oca. 2026.