ŞEN, L. M.; AKPUR, A. A Research on Measuring the Quality Perception of Inflight Services in a Low Cost Airline. Journal of Business Research - Turk, [S. l.], v. 9, n. 4, p. 63–83, 2021. Disponível em: https://isarder.org/index.php/isarder/article/view/461. Acesso em: 17 jul. 2024.