GÜRLER, H. E.; ERTURGUT, R. The Mediating Effect of Customer Satisfaction on the Relationship Between Perceived Value and Word-of-Mouth in the Airline Industry. İşletme Araştırmaları Dergisi, [S. l.], v. 10, n. 1, p. 1–16, 2021. Disponível em: https://isarder.org/index.php/isarder/article/view/507. Acesso em: 22 ara. 2024.