GÜÇLÜ SÖZER, E. Electronic Word of Mouth (e-WoM): Is it an Effective Tool for Re-Vitalizing the Relationship between a Brand and Its Ex-Customers?. İşletme Araştırmaları Dergisi, [S. l.], v. 10, n. 4, p. 97–114, 2021. Disponível em: https://isarder.org/index.php/isarder/article/view/670. Acesso em: 30 haz. 2024.