ÇELIK, A. A.; HÜSEYINLI, T.; CAN, M. What are the Drivers of Using Chatbots in Online Shopping? A Cross-Country Analysis. İşletme Araştırmaları Dergisi, [S. l.], v. 14, n. 3, p. 2201–2222, 2022. DOI: 10.20491/isarder.2022.1497. Disponível em: https://isarder.org/index.php/isarder/article/view/1771. Acesso em: 25 nis. 2024.