Mutlu, S. and Ermeç Sertoğlu, A. (2021) “The Comparison of Service Quality Expectations of Low Cost Carriers’ and Full Service Carriers’ Customers”, Journal of Business Research - Turk, 10(1), pp. 528–550. Available at: https://isarder.org/index.php/isarder/article/view/533 (Accessed: 4 November 2026).