Güçlü Sözer, E. (2021) “Electronic Word of Mouth (e-WoM): Is it an Effective Tool for Re-Vitalizing the Relationship between a Brand and Its Ex-Customers?”, İşletme Araştırmaları Dergisi, 10(4), ss. 97–114. Erişim adresi: https://isarder.org/index.php/isarder/article/view/670 (Erişim: 23 Nisan 2024).