Güçlü Sözer E. Electronic Word of Mouth (e-WoM): Is it an Effective Tool for Re-Vitalizing the Relationship between a Brand and Its Ex-Customers?. ISARDER [Internet]. 13 Haziran 2021 [a.yer 18 Nisan 2024];10(4):97-114. Erişim adresi: https://isarder.org/index.php/isarder/article/view/670