The Effect of Organizational Silence of Individuals Working in Private Sports Centers on Job Satisfaction and Job Performance (Evidence from Istanbul Province)

Özet

Purpose – It is aimed to determine the relationship between organizational silence, job satisfaction, and job performance. The research population consists of individuals working in private sports centers in Istanbul. It is aimed to reveal the effects of organizational silence of private sector employees on job satisfaction and performance. Design/methodology/approach – The sample size is determined as "n=464". In the research sample, the convenience sampling method, one of the random sampling methods, is preferred. Data were collected from 423 employees through an online survey form by applying the survey technique. The collected data were analyzed in the SPSS 27.0 statistical program. Frequency, percentage, mean, and standard deviation values were used to make descriptive statistics of demographic factors and scale scores. Skewness and kurtosis values were examined to determine the normality distribution of the scales. Pearson correlation analysis and simple and multiple linear regression analysis were performed to test the hypotheses. Findings – The finding that defensive silence affects job performance significantly and negatively is not compatible with the generally accepted findings in the literature that there is a positive relationship. Discussion – Unlike studies in which silence is found to be positive and significant for the organization's benefit, the same issue is found to be negative and significant in this study.