(Investigation of the Relationship Between Perceived Organizational Support and Affective Commitment: A Research on Bank Employees in Mersin Province)

Abstract

Purpose – The purpose of this study is to examine the differences in perceived organizational support and affectice commitment according to demografic factors and to determine the relationship between perceived organizational support and affective commitment. Design/methodology/approach – In this study, among the quantitative research methods, relational and causal comparison methods were used. The population of the study is consists of bank employees in Mersin. The research data were obtained from employees employed in 19 banks branches in 2019, using a questionnaire form, using convenience sampling method (n=344). In the study, “Perceived Organizational Support Scale” developed by Eisenberger et al. (1986) and adapted into Turkish by Akkoç et al. (2012) and affective commitment dimension of the “Organizational Commitment Scale” developed by Meyer and Allen (2001) and adapted into Turkish by Wasti (2000) were used. The data were analyzed by using descriptive statistics, independent groups t test, one way analysis of variance, regression analysis and correlation analysis with SPSS 23 statistical package program. Findings – As a result of research, it was determined that perceived organizational support differs according to marital status, age, educational status and monthly income, and affective commitment according to marital status, age and educational status. As a result of the correlation and regression analysis, it was found that there was a positive relationship between affective commitment and perceived organizational support, and affective commitment is explained by perceived organizational support at a rate of 23%. Discussion – It is supported by numerous studies that organizational commitment and its sub-dimensions and percevied organizational support are related to behavior variables at individual and organizational levels. The concepts of perceived organizational support and affective commitment to the organization are based on perception individual, intellectual and emotional. Therefore, it is predicted that the repetition of the studies in this field in individual and organizational environments and in different organizational environments will contribute to the literature and practitioners.