Analysis of the Relationship Between Employee Demographic Characteristics and Working Conditions at Workplaces: The Example of Market Chains

Abstract

Purpose  - This study was carried out to determine the relationship between the demographic characteristics of employees of different sizes of supermarket chains and working conditions in their workplaces. Of the features that affect individuals in the analysis; age, education level, employee experience, marital status variables; Within the scope of working conditions, it will be tried to explain how much the demands, control, support, relationships, role and change affect.

Design/methodology/approach -  In this study, "Relational Scanning Model", which is one of the quantitative research techniques, which analyzes cause-effect relationships, was chosen. The sample of the research is limited to 794 people working in big supermarket chains in Turkey. Data collection tools used in research; It is a personal information form and a scale for the evaluation of working conditions, simple random sampling method was used in the selection of the participants. By using the survey data; Reliability analysis and frequency analysis were performed with SPSS statistical program, and the hypotheses of the study were tested with t-test and one-way variance.

Results –  In this study, gender, marital status, educational status, age ranges, weekly working hours, title in the company, total working years, working years in the company, business lines, customer density variables; It has affected the working conditions in the workplaces. In other words, it was concluded that the relationship between demographic characteristics and working conditions was statistically significant.

Discussion – Achieving the goals of businesses; It depends on the employees to fulfill their duties in the best way, the coordinated working of the departments, the employees living the work atmosphere in which they feel comfortable, and the strength of employee-manager communication. Therefore, all scientific studies that will support the increase of businesses that have employees whose expectations are met, qualified workdays are assigned, employees' decisions are taken into consideration, wages are paid according to performance, and customer satisfaction; It is of great importance for employees, consumers, business owners and the country's economy