The Influence of Work Stress on Work Alienation: The Role of Perceived Organizational Support

Abstract

Purpose – The aim of this study is to examine the effect of work stress on work alienation and whether the perception of organizational support has a moderator role on this effect. Another aim is to reveal whether work stress, work alienation and perception of organizational support differ according to demographic characteristics. Design/ methodology/ approach – This study is a quantitave study and has a scanning pattern. Within the scope of the study 285 individuals working in Istanbul were reached with convenience sampling tecnique, an online survey was applied between 12.08.2021-28.12.2021 and the obtained data were analyzed with the help of SPSS 21.0 package program. Findings – The results of the study show that work stress affects work alienation. Although the perception of organizational support does not have a moderating role on this effect, it is effective on work stress and work alienation separately. In addition to these, it was determined that work alienation showed asignificant difference according to some socio-demographic characteristics. Discussion – Consistent with the literature, it was determined in this study that work stress is a precursor to work alienation. If measures such as the prevention of work stress are taken so that employees do not experience alienation from work, the negative consequences that may arise in terms of the organizations can be prevented.