The Effect of I-Deals on Organizational Citizenship Behavior: The Case of White Collar Employees

Abstract

Purpose – The aim of this study is to reveal the effects of idiosyncratic deals (i-deals) on organizational citizenship behavior of white-collar employees working in Istanbul and to offer suggestions in line with the results obtained. Design/methodology/approach – The universe of the research consists of white-collar employees in private sector companies operating within the borders of Istanbul and providing services in different sectors. Blue or gray-collar employees were not included in the scope of the research. The sample was created by convenience sampling and data was obtained using the survey technique. 489 surveys were applied, and the obtained data were analyzed using SPSS v26.0 and Amos v25.0 package programs. Findings – As a result of the analysis, a positive relationship was found between idiosyncratic deals (i-deals) and organizational citizenship behavior. It was determined that idiosyncratic deals (i-deals) had a statistically significant effect on organizational citizenship behavior. Discussion – It points out the effect of idiosyncratic deals (i-deals) on increasing organizational citizenship behavior. Therefore, based on the results of the research, organizations can review their own culture and values and develop new strategies to create an environment that is more sensitive to the individual needs of employees.