Effects of Abusive Management: The Relationship Between Counterproductive Work Behaviors, Justice and Cyberloafing in Nurses

Abstract

Purpose - It was aimed to determine the effect of nurses' perceptions of abusive management on counterproductive work behaviors and to determine the mediating role of nurses' perceptions of justice and the moderating role of cyberloafing behaviors in this relationship.
Design/methodology/approach – The research was designed as descriptive-relational and cross-sectional and was carried out using simple random sampling method. For the purpose of the study, the sample consisted of 378 nurses working in three small-scale public hospitals in the Eastern Black Sea region of Turkey. This research was carried out using a five-question demographic information scale, a fifteen-question abusive management scale, a thirty-three-question counterproductive work behaviour scale, a six-question perceived justice scale and a fourteen-question cyberloafing scale.
Findings - According to the results of the research; abusive management has a significant and positive effect on counterproductive work behaviour, abusive management has a significant and negative effect on perception of justice, and perception of justice has a significant and negative effect on counterproductive work behaviour. In addition, it was determined that perception of justice has a mediating role in the significant relationship between abusive management and counterproductive work behaviour and cyberloafing has a moderating role in this significant relationship.