(Generating Flow Experience in Employees: A Study on the Importance of Work Cognition Inventory and Insider Status)

Abstract

Purpose – The concept of work-related flow has taken great attention of scholars in the organizational behavior and management field because of creating a positive impact on the employees’ attitudes and behaviors. However, knowledge and finding about how organizations create the flow experience in employees’ point of view has been scarce in the literature. In this context, the aim of this study is to examine the Work Cognition Inventory which consists of the organizational, job and interpersonal experience. Additionally, it has been aimed to investigate the relationship among different experience aspects of Work Cognition Inventory, perceived insider status and work-related flow experience. Design/methodology/approach – Data were obtained from 200 participants working in different sectors by survey method. Factor analysis, reliability, and validity analysis were used to analyze the obtained data and structural equation modeling was used to test the research hypotheses. Findings – The results indicate that work cognition inventory has a positive effect on work-related flow experience and insider status, and perceived insider status has no effect on work-related flow experience. Discussion – In line with the findings of the research, it was observed that differentiating the working environment offered by the organizations to the employees and providing a unique working experience may provide advantages to organizations. In addition, a holistic assessment of organizational, interpersonal and job experience will positively affect the insider status and flow experience of employees.