Do Occupational Identification and Psychological Ownership Affect The Employees’ Job Crafting?: A Research on Service Sector Employees

Abstract

Purpose – The aim of this study is to reveal the effect of occupational identification and psychological ownership level on employees' job crafting behaviors.

Design/methodology/approach – The population of our research consists of service sector employees in Turkey, and the sample consists of those working in service areas such as security, education, health and finance in Ankara. The data of 442 participants from the questionnaire forms filled in hand and electronically from service sector employees working in Ankara were analyzed. In the study, correlation and regression analyzes were performed to determine the relationships and effects between variables, and the structural equation model was used to verify the scales of the variables.

Findings – When the findings are examined, it was seen that the level of professional identification of service sector employees significantly and positively affects job crafting behaviors. Similarly, it was concluded that employees psychologically adopting their jobs exhibit more job crafting behaviors.

Discussion – This study tries to reveal the effect of occupational identification and psychological ownership levels on job crafting behaviors. Quite a limited number of studies dealing with the bilateral relations of these variables in terms of service sector employees have been observed in the literature, and no study examining the three variables together has been found. In this repect, the findings of this study is thought to be importatant both for the literature and the practitioners.