The Effect of Smartphone Addiction on Employees' Job Satisfaction

Abstract

Purpose - Changes in technology and communication tools bring many conveniences in human life, and these developments have helped advances in the telephone technology that we use as a communication tool. In this study, the effect of employees' smartphone addiction levels on their job satisfaction was examined and whether their smartphone addiction levels and job satisfaction levels differ according to the demographic characteristics of the employees.

Design/methodology/approach - The relational scanning method was used in the research, which is an empirical study. Research data were obtained from 483 employees over the age of 18 workings in institutions operating in the private and public sectors in Turkey, which can be easily accessed by sampling method. As a data collection tool, a questionnaire consisting of demographic information form, job satisfaction scale, and smartphone addiction scale was used. Normality analysis, validity and reliability tests, exploratory factor analysis, descriptive statistics, correlation, and regression analyzes were performed on the data.

Findings - As a result of the analysis, it was concluded that the relationship between the smartphone addiction levels of the employees and their job satisfaction levels was significant, moderate, and positive, participants with the high level of smartphone addiction had high job satisfaction levels, and the demographic characteristics of the employees were not effective on both variables.

Discussion – By expanding the example with future studies and examining the subject in different sectors, it will be beneficial in terms of generalizing the data obtained as a result of the analysis and contributing to the literature.