Competencies of Healthcare Managers in Public Hospitals

Abstract

Competencies are becoming more important for healthcare organizations. The aim of this study is to determine the managerial competencies of healthcare managers. In this study, a questionire prepared by using Healthcare Executives Competencies Assessment Tool which was translated to Turkish by Erigüç, Kurul ve Tekin Numanoğlu 2014). ACHE for the purpose of using self-assessment tool for healthcare managers. The questionnaire have been applied a total of 400 healthcare managers in public hospitals. From the competencies of the healthcare managers, who participated in the research, competency level of leadership is determined as the highest area of competency while level of knowledge in healthcare sector is the lowest area of competency. Knowledge level of the healthcare managers having different job roles in healthcare sector is the lowest area of competency because 82% of the healthcare managers did not receive the training on healthcare management. A statistical significance between the competencies and managerial statuses of the healthcare managers within the scope of the research could not be found. When the differences in the competency areas according to genders of the healthcare managers are evaluated, it is determined that communication and interpersonal relations management competency level of female managers is higher than the level of male managers.