(Mediating Effect of Organizational Cynicism on the Relationship Between Mobbing and Intention to Leave)

Abstract

Purpose – The survival of enterprises depends on the efficiency of the human-employee factor in the competitive environment of our age. It is very important that the management manages to have positive attitudes towards the work of the employee in order to get the employee more efficient. Negative attitudes towards work will have many negative effects on the organization, such as reduced motivation, organi-zational commitment and reduction in work attendance, alienation, low performance and productivity and organizational cynicism. Therefore, the mediating effect of organizational cynicism on the relation-ship between mobbing and intention to leave is determined in this study which focuses on negative atti-tudes towards work. Design/methodology/approach – Data were collected from secondary sources and literature review was performed. Within the scope of the research, 267 hotel employees in Ankara were surveyed. Frequency analysis, reliability analysis, correlation analysis, explanatory factor analysis and regression analysis were used on the obtained data. As a result, three hypotheses were accepted. Findings – According to the results of the analysis, a high correlation was found between mobbing, or-ganizational cynicism and intention to leave. According to the findings of the analysis, a positive and significant relationship was found between mobbing and organizational cynicism and between mobbing and intention to leave. In addition, according to the basic research hypothesis, it is accepted that organi-zational cynicism has a mediating effect on the relationship between mobbing and intention to leave. Discussion – The most important outcome is that the relationship between mobbing, organizational cyncism and intention to leave is statistically significant. Another important result is that an employee who is in mobbing will have a high intention to leave. In this relationship, if the employee has an attitude of organizational cynicism, his intention to leave will be even higher. Therefore, measures should be taken against these negative business attitudes.