(The Effect of Organizational Justice Perception on Motivation and Intention to Leave Work of Employee in Hotel Enterprises)

Abstract

Purpose – This study was conducted in order to determine the effect of organizational justice perception on the motivation and intention of leaving the workers in the hotel business where human resources are of great importance. In this study, organizational justice is discussed in three dimensions. These dimensions are distributed justice, operational justice and interactive justice. In addition, the concepts of motivation and dismissal intention were examined in detail in the study. Design/methodology/approach – It has been tried to determine how organizational justice dimensions are perceived in terms of the employees employed in hotel enterprises and how the motivation of the workers and the intention of leaving the job are affected in accordance with these perceptions. The population of this study constitutes all employees of four and five star hotel enterprises in the province of Ankara. The survey technique, which is a quantitative technique, was utilized in the research. In the process of data collection, the work has been negotiated directly with the business managers and applied to the workers. Findings – Frequency, regression and correlation analysis were performed according to the findings obtained. According to the results of the study, it was found that organizational justice had an effect on motivation and intention to leave. It's seen that this effect appears to have a positive effect on motivation and a negative impact on intention to leave. It's also seen that there was a negative relationship between motivation and intention to quit. Discussion – For enterprises, it is important to have justice in the organizational environment. In a business environment where justice is provided, those who are committed will perform with high motivation and are emphasized to focus more on their original affairs and organization because they do not intend to leave the job.