Organizational Commitment Levels of Iron and Steel Industry Employees: Kardemir Case

Abstract

Purpose - The main purpose of this study is to determine and understand the relationships between iron and steel industry employees’ unit and factory based organizational commitments and their demographic characteristics. In this research face-to-face surveys were conducted according to easy sampling method with Kardemir employees which was declared as Turkey's 23rd most successful industrial company by Istanbul Chamber of Industry (ISO) in 2019.

Design/methodology/approach – In this study, descriptive cross-sectional research type, which is one of the definitive results studies, was used. Kardemir A.Ş. was ranked as the 23rd among most successful first five hundred industrial company of Turkey by the Istanbul Chamber of Industry (ISO) in 2019. Kardemir A.Ş. employees, totally 4,159 people constitute the universe of this research. A face-to-face survey was applied to 250 people according to intentional sampling method with the employees participated in an inservice training held at the factory. 216 surveys were deemed appropriate for evaluation. The "Organizational Commitment Scale" developed by Allen and Meyer (1990;18) was used to determine the quality and level of organizational commitment of the personnel working at different levels in the company. The effects of demographic characteristics and unit types on organizational commitment levels of the employees were examined with 't' and 'ANOVA' tests, and the relations between the dimensions were analyzed by correlation analysis.

Findings - According to the results significant differences were found between some of the employees' demographic characteristics and organizational commitment components. Employees’ factory based organizational commitment levels were found to be higher than their unit based commitment levels. In addition, emotional commitment level of the employees was found to be higher than other components.

Discussion - In order to further strengthen the emotional commitment level of their employees, businesses should support them to better like the units they work in, and also try to improve employees’ opinion about overall company in a positive way.