The Relationship Between Marketing Capabilities and Performance in Sustainable Competitive Advantage: An Application in Manufacturing Enterprises in Ankara Province

Abstract

Sudden changes in market conditions and/or unexpected events are generally shown as the reason for weak competitive performances of enterprises. However, this is a reaction to the conditions and activities that occur outside the managers' control. The main reason, however, is the lack of development of resource-based practices and marketing capabilities for sustainable competitive advantage. As a natural consequence of this deficiency, the improving the efficiency of business marketing capabilities is hampered and competitive advantage is lost. In this context, this study has been designed and structured in two main axes: Importance of businesses' sustainable competitive advantage marketing capabilities, Considering marketing capabilities as a key element in business performance. Accordingly, the study includes a pragmatic assessment of the effects of the marketing capabilities on performance in determining the sustainable competitive advantage of the manufacturing enterprises in Ankara. In line with the purpose of the study, 730 business managers were interviewed and data were collected. Using the Partial Least Squares (PLS) technique, the validity of the constructed structural model was tested. As a result of the research, it has been seen that marketing capabilities have a direct and positive effect on business performance.